Support

OFF SHORING / OUTSOURCING TRANSITIONS

We have worked closely on a number of major migrations to Shared Service Centers involving both staff migrations and infrastructure migrations. We combine our skills of project management and change management to provide a full program for mapping, planning and implementing migrations from local countries to single/multiple service centers.

EXTERNAL SUPPORT DESK & TECHNICAL SUPPORT

We have developed our own automated testing solution, which can automate all user key strokes and mouse movements on a screen, as well as automate more complex testing of multiple data sets through any system that you are planning on moving into a production environment. Our testing solution is built on years of experience within large corporations, specifically for complex testing of systems, and has been successful in environments where other major solutions have failed.